Script Editor Overview. This chapter introduces the Script Editor and describes how to create and install a simple script. It includes: An introduction to routing. Note Though this is a new manual with new information, it was created from chapters 8 through 14 of the GeoTel Intelligent CallRouter System Manager Guide. For general information about the Script Editor, see “Script Editor Overview”. ICM software makes the open script version the current active version.
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Media classes Media classes are the types of contacts that ICM software can route in an integrated contact center system. When a contact arrives with the trunk group and DNIS that correspond to a translation route, the Peripheral Gateway PG is softwwre for determining the ultimate target.
Misc by Wayne Cunningham May 2, Cisco Unity Express 2. Translation cieco A translation route is a target at a peripheral that does not map to a specific service, skill group, or agent. Leave a Reply Cancel reply Enter your comment here Administrators can create an auto-attendant script file by using either of the following methods: Would you give up driving for a sexy, electric bicycle?
So, i want to customize the auto attendant rather than using default system prompts like etc. Your email address will not be published. Editor Express scripting – Cisco Community. Activating a custom script deactivates the default auto-attendant script that ships with Cisco Unity Express.
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A service is associated with a peripheral. For basic scripts-even to generate a simple script example to be used. Anyone have access to the Auto attendant Cisco. I have a UCCX 7. Route A value returned by a routing script that maps to a target at a peripheral; that is, a service, skill group, agent, or translation route to a label.
Click Utilities to download the Cisco Unity Express editor and install it on a. PanaVise PortaGrip srcipt mount keeps a fierce grip on phones With its thick plastic arms and strongly engineered hinges, the PortaGrip car mount won’t be easily dislodged from a windshield or broken in the automotive environment.
Student 1 and Student 2: Supported media classes include: Dataset by an administrative script can be used by routing scripts. Traduire cette page have a fully licensed UC in my network with a smartnet agreement but am unable to download the script editor due to the “eligibility reasons”. Be respectful, keep it civil and stay on giude.
How to Delete a Script Contents Introduction Document ID: 24820
Dialed number DN A dialed number DN is a string that represents the telephone number edior by the caller; for example, might be a dialed number. Target requery Target Requery is a script node feature that addresses routing failures due to transient failures in the network such as network congestion.
For example, you could create sovtware user variable called user temp to serve as a temporary storage area for a string value used by an If node. We delete comments that violate our policywhich we encourage you to read.
If the determined destination for a contact is available but not reachable, Target Requery attempts ediyor find a different valid destination. You are commenting using your Twitter account.
Cisco ICM Software – Script Editor Guide – documentation kit Overview – CNET
If its algorithm is suitable to you, take it, set it up and use. Wall or car, the TransitPlus portable battery plugs in anywhere. Skill target Exitor skill target is an entity at a peripheral or in the enterprise to which ICM software can route a contact.
Target set A target set is a list of possible targets.
Many customers find the standard auto attendant too limited. Misc by Wayne Cunningham Aug 26, Can be administered via TUI: Misc by Antuan Goodwin Apr 25, These high-level steps are the equivalent of a set of steps in the full-featured script editor.
Cisco ICM Internet Script Editor | My Blog
CME Auto Attendant script – change default wait. Email required Address never made public. Uccx auto attendant script – Cisco. The auto attendant script configured is with 3 options, 1st: Custom auto-attendant script creation using the Cisco Unity Express script editor Script editor creates custom scripts for handling incoming calls to the automated attendant AA.
We then have a series of prompts or the user can enter the extension. During script processing, the actual target is chosen from the set by the preceding node on the script branch, a Select node or Distribute Node. Service A particular type of processing that the customer requires.
Cisco ICM Software Release 4.6.2 Script Editor Guide
If any have the predifined scripts in. Dial by extension from a secondary auto. Free MP3 of the Day Argy can move a dance floor of sweaty bodies with house music without resorting sofyware the hands-in-the-air syncopated beats that often have wailing house divas behind them. My Blog Consolidated content from other websites. Variable A variable is a named object that holds a value. Can anyone help me how to build in UCCX an dial by name auto attendant script Basically I know there is a default script in uccx ivr The customer has a main number, they want that clients wants to.